Storage Operations Engineer

Job description

ABOUT THE ROLE

In this role, you will support and maintain a large-scale global storage infrastructure across more than 10 data centers, ensuring high availability, performance, and reliability. You will manage SAN and storage environments, perform provisioning, troubleshooting, upgrades, and capacity planning, while proactively resolving issues before they impact the business.

A key part of the role involves driving automation and operational improvements to reduce manual effort and enhance efficiency. You will also collaborate with cross-functional teams to deliver secure, scalable, and high-performing storage services that support critical business applications and platforms.

RESPONSIBILITIES

- Maintain a resilient, scalable, and high-performing SAN and storage infrastructure that supports critical global products and services

- Ensure maximum reliability and operational stability across on-premises data centers by maintaining clean configurations and adhering to industry best practices

- Proactively monitor, analyze, and resolve storage-related issues to maintain high service availability and prevent business impact

- Improve operational efficiency through automation, reducing manual effort and minimizing operational risks

- Perform capacity planning and analyze growth trends to ensure the storage environment can meet future business demands

- Conduct regular audits and drive continuous improvement initiatives to enhance the overall quality and performance of the infrastructure

- Manage the storage lifecycle, including hardware, firmware, and software upgrades, ensuring systems remain healthy, secure, and up to date

- Collaborate with cross-functional teams to deliver stable, secure, and high-performing storage services that support critical business platforms

REQUIREMENTS

- 3+ years of hands-on experience managing enterprise storage environments with multiple storage arrays and Fibre Channel (FC) switches

- Strong experience with enterprise storage platforms such as Dell EMC, NetApp, Pure Storage, HPE, Hitachi, or Infinidat, as well as Cisco MDS FC switches

- Solid understanding of storage and networking concepts, including Fibre Channel, SCSI, NFS, and multipathing

- Experience in configuring and administering storage environments, including provisioning, deprovisioning, zoning, and zoning management

- Proven ability to troubleshoot storage connectivity, visibility, and performance-related issues

- Experience in planning and executing SAN and storage upgrades, including firmware, code, and patch management

- Knowledge of storage integration with virtualization and compute platforms such as VMware and Cisco UCS

- Strong understanding of RAID technologies, thin and thick provisioning, deduplication, and data compression

- Experience implementing and managing storage data protection solutions, including snapshots and synchronous/asynchronous replication

- Scripting and automation skills using PowerShell, Python, or Ansible to improve operational efficiency

- Willingness to participate in on-call support and incident response activities