remotely.living

Transformation & Communication Consultant

SoftServe · Remote - Poland · Full-time · 2026-09-03

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Job description

About the role

In this role, you will serve as a communication bridge between the Global DevOps Practice and regional organizations, enabling effective cross-cultural collaboration, strengthening stakeholder engagement, and ensuring consistent execution of global initiatives across distributed teams.

Responsibilities

- Partner with enterprise customers to understand business objectives and translate them into DevOps, Platform Engineering, Cloud, and AI transformation strategies

- Contribute to the growth and visibility of the Global DevOps Practice through thought leadership, community development, conference participation, and consulting enablement

- Lead and support discovery workshops, consulting engagements, assessments, and advisory initiatives for strategic customers

- Define and communicate compelling value propositions that demonstrate measurable business outcomes of DevOps and AI-enabled services

- Collaborate with Solution Architects, Delivery Managers, Engineering Managers, and technical teams to design customer-centric solutions

- Support implementation of DevOps and AI transformation initiatives, ensuring alignment between business goals, delivery strategy, and technical execution

- Act as a trusted advisor during customer transformation programs, helping organizations improve engineering productivity, software delivery performance, operational excellence, and organizational maturity

- Participate in strategic customer engagements with large enterprise organizations, contributing consulting expertise throughout the engagement lifecycle

- Prepare and deliver executive presentations, transformation roadmaps, workshops, and strategic recommendations

Requirements

- Readiness to identify business challenges and translate them into technology transformation strategies

- Excellent stakeholder management skills across executive, business, and engineering organizations

- Outstanding communication, presentation, facilitation, and storytelling skills

- Proven experience working within multicultural and globally distributed organizations

- Strong understanding of cross-cultural communication principles and international collaboration

- Readiness to influence stakeholders without formal authority

- Experience supporting pre-sales, customer workshops, executive briefings, and strategic consulting engagements

- Strong knowledge of DevOps, Platform Engineering, Cloud technologies, CI/CD, Infrastructure as Code, Kubernetes, automation, and modern software delivery practices

- Practical experience applying Generative AI tools to improve engineering productivity and organizational effectiveness

- Openness to connect technical capabilities with measurable business outcomes and customer value

- Strong organizational and leadership skills

- Proficiency in coordinating multiple strategic initiatives simultaneously

- Proficiency in speaking Spanish and English