VIP Client Services Coordinator

Job description

Position Summary

We are seeking polished, detail-oriented individuals to join our remote team as VIP Client Services Coordinator. This role focuses on delivering attentive, personalized support to clients who value responsive communication, organized planning, and a smooth experience from initial inquiry through final trip preparation.

You will help identify suitable vacation options, coordinate requested arrangements, manage important details, and provide consistent follow-up throughout the planning process. Previous travel-industry experience is not required. Training and continued educational resources are provided.

What You'll Do

- Build strong client relationships by learning about preferred destinations, dates, interests, priorities, special requests, and budget expectations.

- Research and compare resorts, hotels, cruises, transportation, private transfers, tours, excursions, activities, and vacation packages using approved resources.

- Assist with coordinating selected services while keeping confirmations, reservation details, schedules, and itinerary information accurate and organized.

- Provide elevated client support through timely updates, thoughtful follow-up, answers to planning questions, and assistance with routine changes or special requests.

- Maintain detailed client records, monitor important deadlines, review arrangements for accuracy, and continue developing knowledge of destinations and supplier offerings.

What We Provide

- Fully remote opportunity with flexible part-time and full-time scheduling

- Structured onboarding and beginner-friendly training

- No previous professional travel experience required

- Ongoing team guidance and educational support

- Destination and supplier learning opportunities

- Opportunities to strengthen client relations, communication, research, and coordination skills

- Professional development and potential growth opportunities

- Performance-based incentives and recognition opportunities

- Qualifying travel discounts and industry-related benefits

- Supportive and collaborative virtual team environment

Qualifications

- Excellent written and verbal communication skills

- Professional, personable, and service-focused approach

- Strong organization and close attention to detail

- Ability to provide responsive and personalized client support

- Comfortable researching and comparing multiple options

- Able to manage several requests, deadlines, and follow-up responsibilities

- Willingness to learn new digital platforms, systems, and processes

- Dependable, adaptable, and solution-oriented

- Strong time-management and follow-through skills

- Self-motivated and comfortable working independently

- Basic computer proficiency and reliable internet access

- Must be at least 18 years of age

- Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region