Virtual Office Assistant (Customer Service) - #35268

Job description

Company Profile:

Our client is committed to providing the highest-quality dental care at the most affordable prices to patients throughout Ohio.

They accept a wide range of insurance options and offer dental services to meet all their customer’s needs.

This is an excellent opportunity for a Virtual Office Assistant to join a company with continuous growth and a great working environment.

Job Overview:

This is an excellent opportunity for a Virtual Office Assistant to join a company with continuous growth and a great working environment.

Duties & Responsibilities:

- Verify insurance and call on outstanding insurance claims.

- Scheduling appointments, contacting patients, and following up.

- Collect and post payments and record receipts.

- Work aging report to ensure all claims are paid properly.

- Submits dental claims to insurance companies online, by mail, and by fax.

Requirements

- Minimum of 1-3 years of experience in roles such as Admin Assistant, Virtual Assistant, or similar positions.

- Proficiency in MS Excel, MS Word, and tech-savvy skills are essential.

- Strong writing and communication abilities are required.

- Demonstrated initiative, productivity, and a sense of responsibility are necessary traits.

- Ability to work effectively in a team, reliability, integrity, and competence in job execution are crucial.

- The candidate must possess a reliable internet connection. (Candidates should not be currently using PLDT Internet services and must be willing to switch to Converge or another provider, excluding PLDT).

- Must be willing to have a time tracker.

Job Type: Direct Employment

Employment Type: Full-time

Location: Remote

Work Schedule: Monday to Friday

10:00 PM - 7:00 AM Philippine time (8:00 AM - 5:00 PM CST)

Industry: Dental / Healthcare Services